What's it all about?


Gaining the buy-in and support of stakeholders is essential if your content strategy or content design approach is to be a success. From budget holders and decision makers, to subject matter experts, to technical support roles, the array of stakeholders that we need to connect with can be vast. And a one-sized fits all approach won’t work.

In this workshop, leading content strategist, leadership coach and founder of Utterly Content, Tracy Playle, will help you to establish:

  • A stakeholder engagement approach for your work, project or campaign
  • Approaches for explaining content strategy and content design to stakeholders
  • Techniques for navigating difficult conversations
  • Tips for generating win-win agreements
  • Ways to “get complete” when things don’t go to plan and how to make it not mean anything about you.


Your course instructor...


Tracy Playle is the chief content strategist for U.K.-based content strategy consultancy Pickle Jar Communications. After spending her early career working at the University of Warwick in a range of communications, content, and digital planning roles, Tracy set up her own consultancy in 2007. Since then, she has advised over 180 organizations in almost 30 countries on how to plan, create, distribute, and manage compelling and effective content. She also runs a coaching practice, supporting people—including content professionals—to grow and develop in their roles and in their lives.

Tracy is an enthusiastic, award-winning speaker who receives invitations to speak at conferences around the world. She is also founder of the ContentEd conference, serving the European education sector, and author of The Connected Campus: Creating a content strategy to drive engagement with your university.

Tracy is also a professional leadership coach and a member of the International Coaching Federation. She lives in the northeast of England with her dog, Scout.

Example Curriculum

  1. Welcome and hello from Tracy
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  2. Who are they?
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  3. Getting to know them
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  4. Talking about content strategy
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  5. Designing your approach to stakeholder engagement
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  6. Navigating difficult conversations and creating win-wins
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