What's it all about?


This workshop offers a 101 for UX writing - foundations, voice and tone, tips and frameworks and lots of fun exercises thrown in to embed the learnings.

The session will cover:

How to start, the foundations of good UX writing

The difference between voice and tone

How to write simply and clearly

Frameworks and tips for UX writing elements

Different ways to capture data

Testing and measuring your work.

Your course instructor...


Rachel is a seasoned content professional who’s spent her career creating great experiences for household brands. She’s worked on brands such as Deliveroo, M&S, John Lewis, BT and MORE TH>N. From content design and UX writing, to strategy and content Ops, she advises, trains and mentors, and is the author of Why You Need a Content Team and How to Build One.